In 1999, a team of linguistic experts founded ACTC Translation Centre for the purpose of delivering high-quality translation and interpretation services. ACTC stands for 'A Conscientious Translation Company' – the word "Conscientious" is deeply imparted into the heart of our translators, as we firmly believe in achieving accuracy in translation through vigilance and ultra-carefulness.

Targeted at the local market and Asia Pacific region, our expertise lies in East Asian and local languages, with over 300 conscientious translators capable of translating a broad range of 40 languages.

We are the first professional language service provider to be certified the ISO 9001:2000 in Singapore. Here at ACTC, we work with a strong pool of scrupulous translators who possess a keen eye for detail. Upon confirming a translation project, the project manager liaises closely with client to set up project timeline, and then assigns the project to translator(s) with matching experience, based on the nature of the project (e.g. legal documents to be assigned to translators with legal background).

Having received the materials for translation, our team of translators will conduct a thorough research on the context. We encourage discussions – be it exchange of views between translators, or clarification with clients – so as to ensure the quality of the translation, as the old Chinese saying goes "the wisdom of the masses exceeds that of the wisest individual."

There's no such thing as a perfect translation – anyone who tells you otherwise must be lying to you. As such, our translation works (done by the aforesaid devoted and qualified translators) will undergo 1-2 rounds of proof-reading check. Our editors go through a painstaking process to check for any lost in translation, before delivering the end product to clients.

Accuracy: Accuracy and precision in translation is absolutely crucial, as language ambiguity occurs in various aspects in natural language processing. From the order of words, verb form, to linguistic and cultural contexts, it all affects translation accuracy. Accuracy is the extent to which a translation accurately renders the meaning of the source text, without distortion;

Communication: Maintaining an open, interactive communication channel with our clients is indispensable to meeting their foremost requirements. While translation is undoubtedly a form of vital communication itself, effective communications between the project managers, translators, proof-readers and clients are crucial in achieving conscientiousness in translation;

Timely-delivery: The support of an optimised work process is a critical factor to assist us in achieving excellence. Throughout the work process, process management system and quality management system are applied, in order to realise timely delivery. On the other hand, having a standardised work process and well-maintained terminology database for reference, guide our work through the path of consistent quality. Not only that it allows us to handle various kinds of long-term and large-scale translation projects with ease, it also assists us in being able to complete urgent projects within the limited timeframe given.

Cost-effectiveness: Cost-effectiveness is important in every client's budgetary considerations. Therefore, we deliver distinct quality work with reasonable pricings. After all, other than providing professional linguistic support, we want our clients feel that our service worth every penny they are paying.