Transcription Service

ACTC, an award-winning and ISO 9001 quality-certified translation company in Singapore, offers precise and reliable transcription services for audio and video content. With expertise in over 40 languages, we cater to diverse industries and needs, ensuring accurate and culturally sensitive transcriptions for all your requirements. Our team comprises highly skilled language professionals with a deep understanding of linguistic nuances and subject-matter expertise, ensuring your transcripts meet the highest standards of accuracy and professionalism.

Our Transcription Services

At ACTC, we understand that spoken words often contain valuable information that needs to be accurately captured in written form. Whether it's a podcast, interview, focus group discussion, or conference recording, our transcription services ensure that your audio and video content is transcribed with the utmost precision and attention to detail. We handle various file formats, including MP3, WAV, MP4, MOV, and more, and tailor our approach to meet your specific needs.

Verbatim Transcription

Our verbatim transcription service captures every utterance and sound exactly as they occur in the audio or video, including pauses, fillers, repetitions, and non-verbal cues. This is crucial for legal proceedings, research studies, and situations where a complete and unaltered record of the spoken words is required.

Intelligent Transcription

Intelligent transcription focuses on delivering a clean and concise written record of the spoken content. Our transcriptionists remove unnecessary elements like false starts, repetitions, and fillers while preserving the meaning and context of the conversation. This is ideal for business meetings, presentations, and interviews where clarity and readability are paramount.

Edited Transcription

Edited transcription goes a step further by refining the transcribed text for grammar, punctuation, and clarity. Our skilled editors ensure that the final transcript reads smoothly and adheres to professional writing standards. This service is beneficial for publishing transcripts online, creating subtitles, or producing written materials for wider distribution.

Industries We Transcribe For

ACTC provides specialised transcription services for a wide range of industries, ensuring accuracy and adherence to industry-specific terminology and conventions.

Legal

Designed to meet the stringent requirements of the legal profession in Singapore, our transcription services guarantee the highest accuracy and confidentiality. Our legal transcriptionists are well-versed in legal terminology and procedures, ensuring your transcripts are both precise and reliable.

Examples of what we transcribe:

Court Proceedings
Depositions
Client Interviews
Legal Correspondence

Aside from transcription, we also offer professional legal translation services to meet all your legal needs.

Medical

ACTC's medical transcriptionists are highly trained in medical terminology and procedures, ensuring accurate transcriptions of patient records, consultations, and medical reports that adhere to PDPA standards in Singapore and HIPAA standards for international clients. We understand the sensitive nature of medical information and maintain strict confidentiality protocols to safeguard patient privacy.

Our transcription services can help with:

Patient Consultations
Medical Reports
Discharge Summaries
Surgical Procedures
Clinical Trials
Medical Research

Media and Entertainment

We provide comprehensive transcription services for the media and entertainment industry, transcribing interviews, documentaries, and more for subtitling, closed captioning, and content creation. We ensure the nuances of dialogue are captured and ensure that your transcripts accurately reflect the creative intent of your audio and video content.

List of media and entertainment pieces we transcribe:

Film scripts
Documentaries
Interviews
Podcasts
Video Editing
Reality Shows
Animation
Video Games

Education

ACTC supports educational institutions by accurately transcribing lectures, seminars, and research interviews, facilitating learning and research activities. Our transcriptionists are experienced in transcribing academic content, ensuring that your transcripts are clear, concise, and capture the essence of the educational material.

Our educational transcription services include:

Lectures
Admission Brochure
Seminars
Student Interviews
Focus Group Discussions
Research Data
Dissertations
Theses

Corporate & Business

Recognising the crucial role of accurate and timely transcriptions in business operations, our corporate and business transcription services ensure prompt delivery of high-quality transcripts tailored to your specific requirements.

Our corporate and business transcription services cater to various needs, such as:

Meeting Minutes
Conference Calls
Presentations
Webinars
Internal Training Materials
Focus Groups
Market Research

Languages We Support

ACTC offers accurate and reliable transcription services in over 40 different languages like French, Thai and Korean for your global needs. By collaborating with professional translators and native

speakers, we deliver high-quality results that reflect the linguistic and cultural nuances of each language.

Our language expertise includes:

Mandarin (Chinese)
Japanese
Malay
Thai
French
Korean
Tamil
Indonesian
German
Vietnamese
and more

Our Transcription Process

Our streamlined transcription process ensures efficient and timely delivery of your transcripts while maintaining the highest standards of accuracy and quality.

Audio/Video Submission: Securely submit your audio or video files through our online platform or via email. We accept various file formats to ensure compatibility and ease of submission.

Assessment & Consultation: Our team carefully assesses your requirements and provides a personalised consultation to understand your specific needs and preferences. We’ll discuss the desired transcription style, turnaround time, and any other relevant details to ensure that we deliver exactly what you need.

Transcription: Utilising industry-leading tools and techniques, our expert transcriptionists meticulously transcribe your content, ensuring accuracy and adherence to your chosen transcription style.

Delivery: We deliver the final transcript in your preferred format, whether it's a Word document, PDF, or any other format you require. We ensure timely completion and secure transfer of your transcript, maintaining confidentiality throughout the process.

Awards & Accolades

Entrust your transcription needs to us. As an award-winning transcription company in Singapore, all of our services undergo a rigorous vetting process, proving our dedication to providing exceptional service and delivering solutions that meet the highest standards of accuracy, professionalism, and cultural sensitivity.